The Agency is the enemy we seek to take down. It has infiltrated the system on all levels, from innocent civilians, to law enforcement itself. No one knows where they are or when they will strike next. Though some bases have been discovered, where the true headquarters lies is unknown, even by their own agents.
The Agency's purpose, as far as we have discovered, is to disrupt the lives of chosen individuals as they are followed and observed. Information gathered has revealed that their leader is Dr. Medridge, who is the mastermind of all their actions.
While the Elite remains focused on cases locally amongst civilians and other law enforcements, the case against the Agency remains open and active.